Tom "Bald Dog" Varjan's PSF (Professional Service Firm) Barking Board

Welcome to my blog. Here we discuss all aspects of running a successful consulting firm. Mainly we’re searching for the answer to the ultimate consulting firm question: How can we deliver more value for higher fees using less of our time, money and effort? If you like this concept, then I invite you to start reading. You may find something valuable.

Wednesday, October 13, 2010

Commando Consulting October 2010: Getting Clear on Clients' Expectations to Maximise Consulting Engagements’ Value

Do you know that what is called a "French kiss" in the English speaking world is known as an "English kiss" in France. The two countries just can't agree on the exact definition.

The same disagreement often happens between consultants and their clients over certain terms of their engagements. And while those terms may or may not include French kisses, they certainly include terms like fees, payment terms, guarantees, who does what, etc.

And what is the result?

Every time we talk about performance in the context of consulting, it's almost always about consultants' performance, and it's hardly ever about clients' performance.

And this exactly what what we discuss in this month's brain-fryingly exciting episode of Commando Consulting, entitled, Getting Clear on Clients' Expectations to Maximise Consulting Engagements' Value...

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